Our Privacy Policy
Last Updated: July, 2025
This Privacy Policy ("Policy") outlines how THE TECH LEVEL ("we," "us," or "our") collects, uses, discloses, and protects the personal data of our clients and website visitors. This Policy complies with U.S. privacy laws and applies to all personal data in our possession or control, including data handled by third-party service providers acting on our behalf.
A. Information We Collect
"Client" refers to any individual who:
- Contacts us to inquire about our marketing services, or
- Engages with us as a purchaser or prospective purchaser of our services.
Personal data includes any information that identifies you, such as:
- Name
- Email address
- Phone number
- Mailing address (if applicable)
- Billing and payment information (processed securely via Stripe, PayPal, or similar providers)
- IP address, browser type, and browsing behavior (collected anonymously via cookies; see Section D).
We only collect personal data you voluntarily provide when:
- Submitting inquiries via our website, email, or phone.
- Purchasing services or creating an account.
- Opting into marketing communications.
We will seek explicit consent before collecting additional data or using your data for new purposes.
B. How We Use Your Data
We use your personal data to:
- Deliver requested marketing services and fulfill contracts.
- Communicate about services, promotions, or updates.
- Process payments and verify identity.
- Respond to inquiries, feedback, or complaints.
- Improve our services through anonymized analytics.
These purposes apply even after your relationship with us ends.
C. Sharing Data with Third Parties
We may disclose your data to:
- Service providers (e.g., payment processors, CRM tools) necessary to operate our business.
- Regulatory authorities if required by law (e.g., tax compliance, legal investigations).
Strict safeguards are enforced:
- Third parties may only use data to provide services to us.
- Payment details are encrypted (SSL/TLS protocols).
- We never sell your data or share SMS opt-in data for marketing.
D. Tracking & Analytics
We collect anonymized data (e.g., IP address, browsing behavior) via cookies to:
- Analyze website traffic and service popularity.
- Optimize marketing campaigns and user experience.
- Deliver targeted ads (you may opt out via browser settings).
E. Data Security & Retention
- We implement industry-standard measures to protect your data but cannot guarantee 100% security online.
- Data is retained only as long as necessary for business or legal purposes.
F. Your Rights
1. Opt-Out of Marketing: Unsubscribe via email links or email [email protected].
2. Access/Correct Data: Request a copy or update your data by contacting us (Section M).
3. California Residents: CCPA grants rights to access, delete, or opt out of data sales. Contact us to exercise these.
G. Policy Updates
We may revise this Policy periodically. Continued use of our services constitutes acceptance of changes.
H. Contact Us
For questions, requests, or complaints:
THE TECH LEVEL
Email: [email protected]